Shipping policy

Last Update: June 3, 2026

At Daranora, we are committed to providing clear and transparent shipping information for customers purchasing lighting products, including chandeliers, pendant lights, wall lights, lamps, and related lighting items. This Shipping Policy explains how orders are processed, handled, shipped, and delivered.

Products Covered

This Shipping Policy applies to all lighting products available for purchase on our website, including chandeliers, pendant lights, wall lights, lamps, and related lighting items.

There are currently no product exclusions under this Shipping Policy.

Shipping Region

Daranora currently ships orders within the United States.

Transaction Currency

All transactions are processed in USD.

If your payment method uses another currency, your bank or payment provider may apply currency conversion rates or additional fees. These charges are outside of Daranora’s control.

Order Processing

Orders are processed from Monday to Friday, excluding weekends and U.S. public holidays.

Orders placed before the daily cut-off time will begin processing on the same business day, subject to product availability and successful payment authorization.

Orders placed after the daily cut-off time, on weekends, or on U.S. public holidays will be processed on the next business day.

Order Cut-Off Time

The daily order cut-off time is 5:00 PM (GMT-5).

Orders placed before 5:00 PM (GMT-5) on a business day may begin processing on the same business day.

Orders placed after 5:00 PM (GMT-5) will be processed on the next business day.

Handling Time

After your order is confirmed, it will be prepared for shipment within 1–4 business days.

Handling takes place from Monday to Friday, excluding weekends and U.S. public holidays.

Some lighting products may require careful packing because they may include glass, crystal, metal frames, shades, mounting accessories, or other delicate components. This handling time helps ensure your order is prepared securely before shipment.

Transit Time

After dispatch, the estimated transit time is 5–10 business days, depending on the delivery destination within the United States.

Deliveries are generally made on business days only, Monday to Friday, excluding weekends and U.S. public holidays.

Estimated Delivery Time

The total estimated delivery time is 6–14 business days from the date of purchase.

This estimate includes:

Handling Time: 1–4 business days
Transit Time: 5–10 business days
Total Estimated Delivery Time: 6–14 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, high order volume, address issues, or other circumstances outside of our control.

Shipping Costs

Daranora provides free standard shipping on all orders delivered within the United States.

There are no additional standard shipping fees, hidden delivery charges, or standard shipping surcharges at checkout.

Tracking Information

Once your order has been processed and shipped, you will receive a shipping confirmation email.

Tracking information will be provided when available, so you can follow the progress of your delivery.

Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping details carefully before submitting your order. Incorrect or incomplete addresses may cause delivery delays or failed delivery attempts.

Receiving Lighting Products

When your lighting product arrives, please inspect the package and item carefully.

If the package appears damaged, or if the product is damaged, defective, missing parts, or incorrect, please contact us at info@daranora.com as soon as possible with your order number and clear photos of the item and packaging.

For safety and return eligibility, please do not install a lighting product if it appears damaged, defective, incorrect, or missing important parts.

Delays and Delivery Issues

While we aim to provide reliable delivery estimates, occasional delays may occur due to carrier service disruptions, weather conditions, public holidays, high order volume, or address verification issues.

If you have concerns about your order status or delivery, please contact us at info@daranora.com.

Contact Us

If you have questions about shipping, order processing, tracking, or delivery, please contact us:

Business Name: Daranora
Business Address: 7201 NW 150th St, Oklahoma City, OK 73142, United States
Contact Email: info@daranora.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT-5)
Expected Response Time: Within 48 business hours