Shipping policy

At Daranora, we like shipping information the same way we like good lighting: clear and easy to understand. This Shipping Policy explains where we ship, how long order handling and transit are estimated to take, what standard shipping costs, and how tracking information is provided.

Products Covered

This Shipping Policy applies to Daranora lighting products, including chandeliers, pendant lights, wall lights, and related lighting products available for purchase through our store.

Shipping Region

Daranora currently ships orders within the United States.

Transaction Currency

All transactions are processed in USD.

Business Days

For the shipping timelines stated in this policy, Daranora's business days are:

Monday–Friday

Order Cut-Off Time

Our daily order cut-off time is 5:00 PM (GMT-6).

Orders are subject to our stated handling time of 3–4 business days.

Handling Time

Orders are prepared for shipment within 3–4 business days.

Business days are Monday–Friday.

Handling time refers to the period before an order is shipped. Once an order has shipped, the estimated transit period begins.

Transit Time

After shipment, the estimated transit time is 5–13 business days.

Transit time is an estimate rather than a guaranteed delivery period.

Estimated Delivery Time

The total estimated delivery time is 8–17 business days.

This estimate consists of:

  • Handling Time: 3–4 business days

  • Transit Time: 5–13 business days

  • Estimated Delivery Time: 8–17 business days

These timeframes are estimates and should not be interpreted as guaranteed delivery dates.

Shipping Cost

Daranora provides free standard shipping for orders shipped within the United States.

Tracking Your Order

After your order has shipped, tracking information will be sent by email with a tracking link.

You can use the tracking link provided in that email to follow the shipment's progress.

Delivery Address

Please provide a complete and accurate delivery address when placing your order. Reviewing your address before completing checkout can help prevent avoidable delivery issues.

If you notice a problem with your order information, contact us at info@daranora.com.

Damaged or Incorrect Orders

If a lighting product arrives damaged or you receive an incorrect item, please contact us at info@daranora.com with your order information and a description of the issue.

We will review your request and provide the appropriate next-step instructions.

If you need to return an item, please request approval before sending it back and follow the return instructions Daranora provides. Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

Shipping or Delivery Questions

If you have a question about shipping, tracking, or delivery, contact us at info@daranora.com. We aim to respond within 48 business hours.

Contact & Business Information

Store Name: Daranora
Operating Address: 7201 NW 150th St, Oklahoma City, OK 73142, United States
Contact Email: info@daranora.com
Operating Hours: 9:00 AM–5:00 PM (GMT-6)

The address above is Daranora's Operating Address. It is provided for business identification and transparency and should not be interpreted as a shipping origin, warehouse, fulfillment facility, or Return Address.

For returns, please contact us first and follow the instructions provided after your return request has been reviewed and approved.